At Inspire, we go above and beyond the requirement for quality measuring, as well as the necessary checks (regulations 33 and 34, annual reports). We have annual stakeholder feedback days, young person’s quality visits, parent’s and councillors audits and internal provider checks, where managers audit one another.

Being part of a wider group enables us to hold forums to share best practice whilst acknowledging specific skills within the business and drawing upon internal expertise.

We have a company quality assurance team that audits twice yearly, checking the standard of care and delivery, and ensuring that a corporate standard is maintained across the services.

Within the group we have a training division that offers accredited and specialist sessional courses.

1. Regulation 33 Visits
   The company will arrange for all of its homes to receive monthly visits. These visits are an ongoing process that identifies where you are at any given point in time and provides a potential basis in moving forward. The visits should usually be unannounced but can be announced if it is necessary to arrange to meet a particular person. Visits may be undertaken at weekends or early evenings and emphasis will be placed upon content in addition to the monitoring of paperwork.
2. Regulation 34 Reviews
   The Registered Manager must monitor the performance of the home against its statement of purpose and the detailed areas as decried in schedule 6 of the Children’s Homes Regulations. The Registered Manager must use this information to identify any trends/patterns requiring action. The monitoring of the home must be completed on a monthly basis.
3. Annual Review of Quality of Care/Development Plan
   The Registered Manager must complete an Annual Review / Development Plan of the home performance. The report must include a summary of information gathered over the last 12 months via the Regulation 33 and Regulation 34 monitoring. From this information a clear action plan is produced highlighting specific areas of the home that will be improved over the next 12 months.

The report must also include the views of the child/young people, parents/Local Authorities and staff. The report must be presented in an appropriate format and made available when requested by, the child/young people, any parent, the placing Authority, staff or The Inspectorate.